One innovation platform across Latin America.
A gamified innovation lab integrated with 4DX, a private data lake and real-time dashboards for strategic KPIs — running at continental scale.
About LATAM Airlines
LATAM Airlines is the largest airline group in Latin America, with operations and teams spread across multiple countries and regulatory contexts.
The challenge
Innovation programs existed region by region. Nothing connected them, and leadership had no live view of progress.
- Hard to engage employees at that scale
- Innovation sat outside day-to-day operations
- No real-time visibility into progress
What the program had to do
Innovation lab
Interactive programs that people across regions actually take part in.
4DX integration
Continuous improvement connected to the 4DX execution methodology.
Real-time dashboards
Strategic KPIs available to the board without a reporting cycle.
What we built
Innovation lab
A gamified platform for intrapreneurship and the development of new projects.
4DX integration
Strategic execution methodology applied to continuous improvement cycles.
Private data lake
Centralised data structure for advanced analysis and strategic insight.
Real-time dashboards
Instant visibility of strategic KPIs for the board and business areas.
Results
Local innovation became continental capability, with the numbers visible the moment they change.
See what this looks like in your context
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