Case 3
Innovation demand
Idea Programs
A continuous funnel for capturing employee ideas. Ideas come in, get clustered, and the ones that make sense become projects the company executes.
- Source of demand
- Employees (continuous flow)
- Innovation
- Whose pain it is
- Innovation analyst
- The one who absorbs the volume, clusters by hand, owes every author a response, and keeps the program alive without tooling. The employee feels the pain of the idea that goes in and never comes back.
- Most present in execution
- Employee
The pain it solves
Ideas get lost in suggestion boxes, threads and conversations; there is no consistent process that converts them into execution.
What the customer buys
An always-on engine for incremental innovation — from raw idea to prioritized project, with a decision trail.
Who participates in the flow
Most present in execution: Employee.
01
Employees
Author the ideas.
02
Innovation analyst
Triage, clustering and the feedback loop.
03
Innovation committee / leadership
Prioritizes and approves.
04
Project manager
Executes the approved idea.
What it runs on
Core to the flow
Supporting